Privacy Policy
1.
At RG JEWELS LDA (www.aijewels.com) protecting your privacy and keeping your information safe is a priority because the trust of our customers is of paramount importance to us. To achieve this purpose, we have developed a set of security measures aimed at protecting your data, one of the legal bases of which is the General Data Protection Regulation (EU) 2016/679.
2.
The types of personal data that this website may collect or that may be collected by third parties include, but are not limited to, first name, last name, date of birth, email address, gender, address, postcode, city, country, intra-community tax number, private individual or company, e.g. Portugal (PT999999999), VAT number, VAT number, individual or company of the respective country example Portugal (PT999999999), telephone number, NIB, IBAN, SWIFT, credit card data, cookies and user data and are provided by the user or by contact form or during a transaction process, others of a technical nature are also provided when the user opens our site by our IT systems. Signing up to our newsletter is completely optional. The data provided to us is the sole responsibility of the subscriber. We treat this data with the utmost privacy and security. You can unsubscribe at any time and ask us to delete your data using the contact details provided. You can also use the means available to contact us to ask us to delete the same data from records originating from those same contacts.
3.
The data is collected from the user for the purpose of executing a contract between the responsible party and the user and to facilitate the responsible party to provide its general services as well as the entire commercial relationship, it is retained until the contract between the responsible party and the user has been fully realized and may be retained for a longer period to meet legal obligations that may reach 10 years in the case of those relating to purchase orders and their addresses, after which time it will be deleted. All other data may be deleted by the user if its storage purpose is no longer justified, for example for marketing purposes.
4.
Data Manager and Controller:
RG JEWELS LDA (www.aijewels.com)
Rua Conde Alto Mearim, 1073
4450-036 Matosinhos
PORTO
PORTUGAL
Contact e-mail of the responsible: info@aijewels.com
Phone contact: +351915409000
WhatsApp: +351915409000
5.
Customers who use our website or applications to make purchases (minimum age 18), are aware that the personal data provided is done so voluntarily, the legal basis that allows the lawfulness of the processing of this data by the person responsible is Art.6 of the (EU) G.P.R.D. and other national or extra-community legal bases. If there is a failure to provide the data or it is incomplete, this may hinder or even prevent the proper execution of the sale, provision of after-sales services. They have been collected and/or processed and are intended solely to provide you with a more appropriate service with higher quality and in accordance with your characteristics and needs
6.
The personal data controller may use IP addresses collected during Internet connections to protect the interests of customers or to clarify the facts when dealing with disputes, irregularities, abuses, fraud or for technical purposes related to server administration. in addition, IP addresses are used to collect general demographic or statistical geographic information (e.g., Country, Zone, Language, etc.).
7.
When the Customer is using the www.aijewels.com website, IT logs (e.g., cookie files) are recorded on the user's terminal device and are used to store information for the purposes of functionality, smooth operation of navigations, some are session logs that will cease as soon as the browser is closed, others remain on the user's device and we will recognize you on your next visit. However, users can configure their browser not to accept cookies.
8.
AIJEWELS (RG JEWELS LDA) is committed to confidentiality and security in the processing and maintenance of the customer's personal data in compliance with the applicable legislation on the protection of personal data - Law 67/98 of 26 October. The organization responsible for collecting and processing personal data is RG JEWELS LDA (www.aijewels.com).
9.
RG JEWELS LDA (www.aijewels.com) complies with all legal obligations regarding data protection and e-commerce, however the collection of data in open networks allows the intersection of information by unauthorized third parties, so the transmission of data is the sole responsibility of the transmitter.
10.
Under the terms of the applicable legislation, the customer is guaranteed, free of charge, the right to access, rectify, update and cancel the personal data provided, directly at www.aijewels.com in the Customer Area or upon written request to info@aijewels.com or to our address on the website.
11.
Addresses and Nature of personal data that may be collected for some purposes and in the use of some customer services by the person responsible or third parties when they are users of the www.aijewels.com website.
12.
Users are responsible for any third-party Personal Data obtained, published or shared through this Site and confirm that they have the third party's consent to provide the Data to the Owner.
13.
The Controller takes appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of the data. Data processing is carried out by means of computers and/or IT tools, following procedures and organizational modes strictly related to the purposes indicated. In addition to the Owner, in some cases the Data may be accessible to certain types of persons responsible, involved with the operation of this Site its administration, sales, accounting, marketing, legal part, or third parties. technical service providers, mail carriers, hosting providers, IT companies, communication agencies, data processors by the responsible or collaborators and others.
14.
The Controller may process personal data relating to Users in some circumstances where Users have given their consent for one or more specific purposes. Under some laws, the Controller may be permitted to process Personal Data until the User objects to such processing, without having to rely on consent or any of the other legal bases. This does not apply, however, where the processing of Personal Data is subject to European data protection law.
15.
The provision of data is necessary for the performance of a contract with the user and/or for any pre-contractual obligations thereof.
16.
The processing is necessary for compliance with a legal obligation to which the Data Controller is subject. The processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Data Controller. Processing is necessary for the legitimate interests of the Data Controller or a third-party.
17.
In any case, the Controller will gladly help to clarify the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Data is a legal or contractual requirement, or a necessary requirement to enter into a contract.
18.
Location, domicile or registered office of the company: The Data is processed at the operational offices of the Data Controller and at any other locations where the parties involved in the processing are located.
19.
Depending on the user's location, data transfers may involve transferring the user's data to a country other than their own.
20.
Users also have the right to learn about the legal basis for data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries and about the security measures taken by the Responsible Party to protect their data.
21.
If such a transfer occurs, Users may obtain further information by consulting the Responsible Person, using the information provided in the contact section.
22.
Telephone contact (this site), users who have provided their telephone number may be contacted for commercial or promotional purposes related to this site, as well as to answer support requests. Personal data collected: telephone number.
23.
Payments: Payment processing services allow this site to process payments by Credit Card, Bank Transfer, PayPal, MB WAY, MB/ATM Reference or other means. To ensure greater security, in your orders, personal information (name, address, credit card details, etc.), this site uses modern systems with SSL (secure socket layer) encrypted data technology, 3D Secure, in most browsers this technology is supported making the data unreadable to other people. We do our part, it is up to the user to use browsers compatible with this technology, never pass on your secret password to others, etc. Our website only shares the information necessary to carry out the transaction with the financial intermediaries handling the transaction. Some of these services may also activate the sending of timed messages to the user, such as emails containing invoices or payment notifications, and others.
24.
PayPal: you can pay by this means, the service provider is PayPal (Europe), S.A.R.L., 22-24 Boulevard Royal, L-2449 Luxembourg, the payment details you provide will be transmitted to PayPal, processing location Luxembourg - various types of data collected as specified in the privacy policy of the service. Similarly, SIBS - Interbank Services Company, S.A. (Portugal), which is responsible on this site for the proper functioning of the VISA/MASTERCARD, MB WAY and Referência MB/ATM (Multibanco) credit card payment service, also collects various types of transaction data. Payment service by bank transfer to the account of RG JEWELS LDA, domiciled at Banco Millennium (Portuguese Commercial Bank S.A.) Portugal, which collects data.
25.
Hosting and backend infrastructure: This type of service has the purpose of hosting data and files that allow this site to be run and distributed, as well as providing an infrastructure ready to run specific features or parts of this site, providing the responsible party that interfere with the collection and manipulation of personal data also among various tools database management, user data, their comments, payment processing. Some of these services run on geographically distributed servers, making it difficult to determine the actual location where Personal Data is stored. Place of processing: USA - Privacy Policy.
26.
Managing contacts and sending messages: This type of service makes it possible to manage a database of e-mail contacts, telephone contacts or any other contact information to communicate with the user. These services can also collect data on the date and time the message was viewed by the user, as well as when the user interacted with it, for example by clicking on the links included in the message.
27.
Remarketing and behavioral targeting: This type of service allows this site and its partners to inform, optimise and serve advertising based on the user's past use of this site. This activity is carried out by tracking usage data and using cookies, information which is transferred to the partners who manage the remarketing and behavioral targeting activity. In addition to any deactivation offered by any of the services below, the user can deactivate the use of cookies by a third-party service by visiting the Network Advertising Initiative deactivation page.
28.
Facebook Custom Audience (Facebook, Inc.): Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. as Facebook Ads, which connects the activity of this website to the Facebook advertising network. Personal data collected: Cookies and e-mail address and others. Place of processing: USA - Privacy Policy - Refuse.
29.
Facebook Remarketing (Facebook, Inc.): Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this website to the Facebook advertising network (Facebook Pixel). Personal Data Collected: cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
30.
Instagram (Facebook, Inc.): The Instagram photo and video sharing social network, which connects the activity of this website to that network. Personal Data Collected: cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
31.
X Corp.: social network and microblog service with textual interactions, which connects the activity of this website to that network. Personal Data Collected: cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
32.
WhatsApp (Facebook, Inc.): WhatsApp data and image communications service sharing photos and videos, which connects the activity of this website to that network. Personal Data Collected: photos, images, videos, cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
33.
Remarketing through Google Analytics for Display Advertising (Google Inc.): Google Analytics for Display Advertising is a behavioral targeting and remarketing service provided by Google Inc. that connects the tracking activity carried out by Google Analytics and its cookies to the Google Ads advertising network and the DoubleClick Cookie. Personal Data Collected: cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
34.
Youtube (Google, Inc.): Youtube is a video sharing platform, which connects the activity of this website to this network. Personal Data Collected: cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
35.
TiKToK (ByteDance or Beijing ByteDance Technology Co. Ltd.): The TiKToK short video platform, which connects this site's activity to that network. Personal Data Collected: cookies and usage data and others. Place of processing: Beijing, China - Privacy Policy - Refuse.
36.
LinkedIn (Microsoft Corp.): LinkedIn is a social media platform focused on business and employment that works through websites and mobile applications, which connects the activity of this website to that network. Personal Data Collected: cookies, usage data and others. Place of processing: USA - Privacy Policy - Refuse.
37.
Pinterest (Pinterest Inc. - Cold Brew Labs): Personal Data Collected: cookies and usage data, etc. Place of processing: USA - Privacy Policy - Refuse.
38.
Object to processing of your data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below. Access your data. Users have the right to know whether data is being processed by the controller, obtain information on certain aspects of the processing and obtain a copy of the data being processed, check it and seek rectification. Users have the right to check the accuracy of their data and request that it be updated or corrected. Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, the owner will not process your data for any purpose other than storing it. To have their personal data deleted or removed. Users have the right, under certain circumstances, to obtain the erasure of their data from the owner. Receive their data and transfer it to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to transmit it to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract to which the User is a party or on pre-contractual obligations of the same. Users have the right to lodge a complaint with their competent data protection authority. Details on the right to object to processing when Personal Data is processed for a public interest, in the exercise of official authority vested in the Owner or for the Owner's legitimate purposes, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
39.
Users should know that, however, if their personal data is processed for direct marketing purposes, they can object to this processing at any time without providing any justification. To find out whether the owner is processing personal data for direct marketing purposes, users can consult the relevant sections of this document.
40.
How to exercise these rights: Any requests to exercise user rights can be directed to the person responsible via the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as soon as possible and always within 30 days.
41.
Legal action: The User's Personal Data may be used for legal purposes by the person responsible in Court in possible legal actions arising from the misuse of this Site or the related Services.
42.
The User declares to be aware that the Responsible Party may be obliged to disclose personal data at the request of public authorities.
43.
Additional information about the user's personal data: In addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information about certain services or the collection and processing of personal data upon request.
44.
Login and system maintenance: For operation and maintenance purposes, this website and any third-party services may collect files that record interaction with this website (system logs) using other personal data (such as IP address) for this purpose.
45.
Information not contained in this policy: Further details on the collection or processing of personal data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.
46.
How ‘Do Not Track’ requests are handled. This site does not support ‘Do Not Track’ requests. To determine whether any of the third-party services it uses respect ‘Do Not Track’ requests, please read their privacy policies.
47.
Usage data collected automatically via this Website, which may include: the IP addresses or domain names of the computers used by Users using this Website, the URL addresses, the time of the request, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the server response (successful result, error, etc.), the country of origin, the browser resources used by the User and the path followed within the Application. ), the country of origin, the browser and operating system resources used by the user, the various time details per visit (e.g. the time spent on each page within the Application) and details about the path followed within the Application, with particular reference to the sequence of pages visited and other parameters about the device's operating system and/or the user's IT environment.
48.
The User: The User of this website, unless otherwise specified, coincides with the Data Subject.
49.
Data processor (or data supervisor) The natural or legal person, public authority, agency or other body that processes Personal Data on behalf of the Controller, as described in this Privacy Policy.
50.
Data controller (or person responsible): The natural or legal person, determines the purposes and means of the processing of Personal Data, including the security measures relating to the operation and use of this Website. The data controller, unless otherwise specified, is the person responsible for this website.
51.
Legal information: This privacy statement is based on provisions of multiple legislations, including Regulation (EU) 2016/679 (General Data Protection Regulation). This privacy policy refers only to this website, if not stated otherwise in this document
52.
RG JEWELS LDA (www.aijewels.com) can offer vouchers with a code, via e-mail, with your personal details.
53.
You declare that you have carefully read the RG JEWELS LDA Privacy Policy (www.aijewels.com) and authorize the processing of your personal data.
Last updated: May 17, 2025